Blood, bed bugs & bodily fluid.

 

Can I speak to the manager were the words that came from a slightly distraught gentleman.

You never really know how that’s going to end up. You are always thinking on the defensive when that question is asked.

On this occasion my mood turned from cheerful to concerned. The slightly distraught gentleman went from mildly agitated to shaking. Oh dear…

This wasn’t pretty, he was quite shaken up and from what he proceeded to tell me I could understand why.

He told me that when they got out of bed this morning they found blood spots all over the bed. I tried to squeeze the gulp down my throat as the cold sweat started to take over my forehead.

I looked over to his wife, she was staring at me looking for answers. THEN he told me that when they pulled the sheets back they found some sort of “bodily fluids” on the blankets. I was looking for the nearest exit when he said that. My bottom jaw was on the ground.

This guy wasn’t angry…he was disturbed, disgusted and clearly overwhelmed from what he thought had happened. Actually, words cannot express what this couple were going through at that point..and I’ll tell you why.

They had thought that while they were out having dinner the night before someone had snuck into their room and had…well…just let your imagination run wild. And then they had slept on the bed from which it was done.

I’m sure they had that sickly feeling as I sure did. I asked them if I could have a look in their room. I went up with the gentleman. Sure enough there were blood spots on the sheets and the “bodily fluids” on the blankets.

I assured him that there was no way that anybody could come into the room. The unfortunate thing was that they had to catch a flight and they were in a hurry. We went back to the front desk where they were waiting for the taxi. They were both just staring at me in disgust wanting answers. I had said all the usual things, apologizing, asking if there was ANYTHING that we could do for them, sympathizing with their ordeal.

It was tough because they were needing to go. The thing was, is that it WASN’T “bodily fluids”…it was fluff on the blankets from the washing machine. But, do you think they believed that?!

Now, the blood spots. I had seen that before and it’s something you NEVER want to tell the guests. But the guests were actually bitten…yes bitten…by BED BUGS!

I had no other answers for the blood. Maybe I should of just made something up regarding the blood on the sheets. After hearing that they had been bitten by bed bugs their disgust just intensified.

This whole episode hit me pretty hard. It took me a couple of days to get over this one! I had never experienced anything like this before.

I just wonder if they checked their sheets when they got home…

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